We show how to update Google Chrome here: If you are using YouTube through a web browser, you can try updating the web browser to see if it is helpful. How to update YouTube? If you are using the YouTube app, you can perform the following steps: If you are watching the YouTube video through a web browser (like Google Chrome, Firefox, or Edge), please reload the web page by pressing Ctrl + F5 if you are watching the YouTube video through the YouTube app, please force stop the app and relaunch it.Īre you using the latest version of YouTube? If not, you can try updating YouTube to fix “YouTube automatic captions not syncing”. This is to eliminate the possibility that the subtitle stream has not been initiated correctly. Then try reloading or restarting YouTube. If not, please move to the next fixing method. Them, check if YouTube automatic captions come back.

Refresh the page and then re-check the option.

Uncheck the option named Always show captions.

Switch to the Playback and performance section at the left.

Click your profile picture at the top right corner.

Select the Desktop site option from the menu to request a desktop version of YouTube.

Click the three-dot icon at the top right corner.

Open up the website on the mobile browser on your phone.

If you are using the YouTube app, you are required to perform the steps as follows to re-enable the feature:

Click the icon again to turn on YouTube subtitles.

Click the CC icon that appears at the bottom of the playback screen to turn off YouTube subtitles.Move your cursor over the playback screen.On the web browser where you are watching YouTube videos, you should perform the following steps to re-enable the feature: Fix 1: Re-enable YouTube Subtitlesįirstly, re-enable the YouTube Subtitles feature. However, lots of YouTube users encounter the issue “YouTube automatic captions not available or being blank” and ask how to fix it.įor how to fix “YouTube automatic captions not working”, the fixing guide is displayed below. It is easy to master the video content on YouTube by viewing captions. How to fix the issue “ YouTube automatic captions not available or not syncing”? 6 solutions are listed in this post, and you can try them one by one until the issue gets solved.

How to get captions on youtube